Desktop Support Analyst

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Job Location: Grand Prairie, TX

Company Name: Robert Half

Date Posted: 2020-04-29

Employment Type: FULL_TIME

Description:

Description

Robert Half Technology is seeking a skilled Desktop Support Technician with the ability to communicate complex technical information to non-technical users in an easy-to-understand and concise format. If you are a problem solver who enjoys working in a challenging and positive environment, this may be the Desktop Support Technician position for you. This Desktop Support Analyst role is long-term temporary-to-full-time in nature and is based in the Grand Prairie, Texas, area.

Key responsibilities

- Match hardware repairs with the appropriate vendors

- Develop records of daily data communication transactions, issues and remedial actions taken or installation activities

- Offer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

- Supply computer desktop support in accordance with established policies and procedures

- Settle computer problems, and offer suggestions on appropriate action/solutions

- Interface regularly and effectively with ticket submitters

- Keep up, explore, and fix computer systems, hardware, printers, and computer peripherals
• If interested, please send a copy of your resume to Morgan.Schwier@RHT.com*

Requirements

- Ability to write reports, business correspondence, user instructions, and procedure manuals

- Desktop support or related experience

- Active Directory experience: create/delete users, granting permissions, taking PC's off the domain

- Mobile Device Management experience: managing printers, managing tablets, (Cisco Meraki MDM & Komodo)
• If interested, please send a copy of your resume to Morgan.Schwier@RHT.com*

Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities - fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.

From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE's "Most Admired Companies" list every year since 1998.

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Contact your local Robert Half Technology office at 888.490.4429 or visit www.roberthalf.com/jobs/technology to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

2020 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

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Desktop Support Analyst
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