Training Manager (Sales & Processing)

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Job Location: Santa Ana, CA

Company Name: New American Funding

Date Posted: 2020-04-14

Valid Through: 2020-05-04

Employment Type: FULL_TIME


Req Number: 1701
Training Manager (Sales & Processing)
Full Time

Position: Training Manager

Position Summary:
Seeking a highly motived and well-spoken Training Manager. This is an excellent opportunity for a current Mortgage Loan Consultant or Processor who has extensive knowledge in our current systems, process and flow, and a working knowledge of our Loan Origination technology, Blue Sage and/or Encompass 360 experience. Looking for a career in training within a fast growing organization. This individual is responsible for the development, delivery and evaluation of training programs. The candidate must be able to assess training needs, design, develop and administer training programs. Acting with a high degree of independence, serving as the primary resource and mentor for training for all employees, with responsibility for developing knowledge and skill sets that lead to measurable performance increases.

Duties and Responsibilities:
• Recommend, develop, administer and evaluate training curriculum to assist our departments achieve stated goals and objectives.2. Evaluates, and has direct or indirect responsibility for, the impact of training programs on the efficiency, accuracy, productivity and/or profitability of our company and its employees.3. Makes recommendations for continuation, revision or elimination of programs as necessary.4. Develops and executes needs assessments and testing procedures to identify training and development needs.5. Make recommendations for training based on data collected and needs analysis performed6. Researches outside training sources; consults with others business units within NAF as appropriate to identify current training programs and materials appropriate for our company.7. Confers with all levels of management to gain knowledge of work situations to identify and conduct special training needs.8. Creates and maintains written training manuals and job aids.9. Prepares training outlines, scripts, expected results, evaluation and related materials. Conducts training sessions and monitors effectiveness.10. Effect change management within the organization and adopt theories of training11. Effective use and development of change management.

Desired Education/Experience:
1. High school diploma or general education degree (GED); at least two years' experience in this field of work is preferred.
2. Must have at least 2 years of Mortgage Sales Experience and/or Processing Experience.
3. Must be able to travel.

Other Duties: This job may require frequent sitting or standing for long periods of time. This job profile is not intended to be an all-inclusive list of job duties and responsibilities, as one may perform additional related duties as assigned in order to meet the needs of the organization.
Work Authorization: Must be able to verify identity and employment eligibility to work in the U.S.
[EOE/M/F/D/V. Drug-free workplace.]
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to lift up to ten pounds. Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a keyboard; and to verbally communicate to exchange information. VISION: See in the normal visual range with or without correction. HEARING: Hear in the normal audio range with or without correction

Training Manager (Sales & Processing)

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