Manager, Account Management

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Job Location: Santa Monica, CA

Company Name: Turn

Date Posted: 2020-04-28

Employment Type: FULL_TIME

Description:

About Amobee:

The world’s leading independent advertising platform, Amobee unifies all advertising channels—including TV, programmatic and social—across all formats and devices. We provide marketers with streamlined, advanced media planning capabilities powered by in-depth analytics and proprietary audience data. Our platform and technology, provides the most advanced advertising solutions for the convergence of digital and advanced TV— including linear TV, over the top, connected TV, and premium digital video. Enabling advertisers to plan and activate across more than 150 integrated partners, including Facebook, Instagram, Pinterest, Snapchat and Twitter.

Amobee has been named to Fortune’s Top 10 Best Workplaces in Advertising and Marketing. Amobee’s platforms have been widely recognized amongst our industry winning numerous awards in technology innovation, see all Amobee Awards. We are a wholly owned subsidiary of Singtel, one of the largest telco companies in the world, reaching over 700 million mobile subscribers in 21 countries. Amobee operates across North America, Europe, Middle East, Asia and Australia. For more information, visit amobee.com or follow @amobee

Position Summary:

The Manager, Account Management is responsible for managing a skilled team of Account Managers and overseeing day to day operations in order to deliver excellent levels of customer service and satisfaction. The Manager, Account Management will lead a team of Account Managers and will also collaborate with Amobee’s sales, business development, delivery, solutions engineering, product, and engineering teams to create a seamless customer experience. The Manager, Account Management is expected to be versed in all aspects of Amobee’s technology, introducing clients to new system capabilities and identifying opportunities to leverage Amobee’s product in novel ways. The Manager, Account Management is responsible for customer retention, renewal, and up-sell, and will be tasked with achieving quarterly financial targets.

Responsibilities:

• Coordinate day to day operation and organize resources of Account Management to ensure that the highest level of service is delivered to all clients

• Aligns resources for the region, partnering with Sales on new business and planning for growth

• Developing and nurturing client partnerships; handling escalations

• Leading operational efforts inclusive of forecasting, MBO and career development

• Evangelizing Amobee’s technology and building awareness of product capabilities

• Identifying innovative solutions to complex marketing challenges

• Creating robust processes to ensure flawless campaign execution

• Partner with other Client Service Managers, developing best practices and Account Management resources

• Responsible for hiring, onboarding and development of Account Managers

• Managing a team of direct reports comprised of Account Managers & Senior Account Managers

Required Qualifications:

• 5 - 7 years of experience in a client service role, preferably in online marketing

• Experience managing a revenue-driving team

• Experience owning client relationships, ideally in an analytically oriented field

• Proven ability to take accountability for complex client deliverables

• Ability to translate business problems into data-driven solutions

• Technical troubleshooting skills, with creative ability to overcome challenges and problem solve

• Strong organizational, analytical, and project management skills

• Excellent written and verbal communication skills

• Flexible, team-oriented collaborator

• Self-starter capable of thriving in a startup environment – able to multi-task

• Emphatic interest in online advertising

Preferred Qualifications:

• BA/BS degree preferred with a strong academic record

• Experience with online advertising technology including ad servers, bidders, tag management systems, and data management platforms

• Analytical experience, particularly in big data environments

• Expertise in Microsoft Excel and PowerPoint

• Experience managing or mentoring a team

Location: Santa Monica, CA

In addition to our great environment, we offer a competitive base salary, employee development programs and other comprehensive benefits. Please send a cover letter along with your resume when applying to the position of interest located at Amobee.com. We are an Equal Opportunity Employer. No phone calls and no recruiting agencies, please

Manager, Account Management
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